Unconditional 30-Day Money-Back Guarantee!!!
Risk-free for 30 days! |
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If you are not satisfied with your purchase for any reason, we will fix the problem or you can return our products for full refund.
How can you lose? |
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Purchase FAQ
On this page you can find the answer to the most frequently asked questions about the FocusSoft.Net software ordering process.
Click on the question in the list below, to jump directly to the answer:
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| Q: Do you ship the software on CD-ROM or diskette?
A: No.
We only deliver the software by download over the Internet.
This eliminates additional costs for shipment and handling and is also environment friendly.
You can download the setup program and execute it to install the software on your computer.
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| Q: Will my Access key still work if I upgrade my computer?
A: Maybe not, but this does not mean that you will have to pay again in such event.
The software does require another Access key on every other computer.
This has all to do with the built-in copy protection mechanism.
If you ever get a new computer, or if you change the configuration of your current computer in such a way that the software thinks it is running on another system, then registered users are always entitled to get a new Access key without additional charge.
Registered users can enter FocusSoft.Net, the customer service area on this site, to apply for and receive a new Access key instantly in such cases.
If you want to activate and use the software on more than one computer, you will have to buy additional licenses. Registered users can buy additional licenses with a 33% discount through FocusSoft.Net, the customer service area on this site. |
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| Q: Is my registration good for Life?
A: Yes.
In the unlikely event that we go out of business, we will make sure that an unlocked version or Access key generator will be available. We will also make updates available from time to time. Most updates are free, but we may charge a fee for major new functionality. |
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| Q: I live in ... How much will my card be charged for in my local currency?
A: If you pay by credit card, the purchase amount will be charged to your card in your local currency according to the current exchange rate.
Your credit card provider applies the exchange rate. For more information, please contact your credit card provider. |
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| Q: Do you also accept PayPal payments? A: Yes.
On the on-line order form just make sure to select the US Dollar currency in the upper right-hand corner and then tick the option to pay with PayPal further down the on-line order form.
To go to the on-line order form, click here. |
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| Q: I have paid before but lost my Access key. Do I have to pay again?
A: No.
Registered users can enter FocusSoft.Net, the customer service area on this site.
On FocusSoft.Net you can have your last Access key being re-sent to your registered E-mail address.
If the Access key does not activate the software anymore, you can apply for a new Access key inside FocusSoft.Net. |
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| Q: I don't have a credit card. Can I pay by any other means?
A: Yes.
Besides credit card, we also accept payments by check or money order.
Please see Purchase for detailed information. |
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| Q: Does the price include sales tax?
A: That depends on where you live.
If you are a US Colorado resident, an additional 2.9% sales tax is added to the registration fee.
If you are a citizen in one of the European EEC countries, also an additional sales tax percentage is added to the registration fee.
The sales tax percentage does (still) differ from one EEC country to another.
For citizens in any one of the other states in the USA, or in any other country in the world, sales tax does not apply. |
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